Testimonials

“It is very difficult making the decision to put one’s elderly parent into a residential home.

As soon as we visited Harbour Rise, we felt optimistic. The manager was so helpful and welcoming and as well as answering all our queries it was obvious that she cared about the home. The rooms were light, clean and warm, there was a lovely atmosphere throughout.

Mum spent over four years at Harbour Rise and she was very happy there. In her own words “I couldn’t be in a nicer place” and “I’m waited on hand and foot”.

There are so many positive things to say about Harbour Rise but for me the top three are;

The staff are fantastic.

The residents are treated with kindness and respect.

Relatives are made to feel welcome.

Everything else is a bonus but these aspects were evident whenever we visited. My husband and I live a considerable distance away and I can’t overstate how reassuring this was.”

V.F.

“Harbour Rise has recently been refurbished to a high standard. The home has all the facilities that my Mum requires. In the short time she has been there she has enjoyed the outings and entertainment the management has laid on.

I find the staff polite, friendly and always willing to help. There is a good choice of menu that caters for the residents and family. Tea and coffee are always available. The grounds are mainly laid to lawn with various seating areas, some of which have sea views which the residents enjoy in the summer. Many thanks to the owners.”

M.P..

“While my mother was in Harbour Rise she was treated with dignity and respect by a caring and helpful staff. The home is clean and well maintained and run by a friendly staff that go out of their way to help the families as well as the individuals in their care.”

S.

“Excellent facilities. Very helpful and caring staff. The team made a conscious effort to provide interesting and varied activities for the residents.”

H.T.

“I am so pleased to have found this care home in the home town of my father-inlaw. The interior décor is fresh and bright. The staff are friendly and caring and very observant regarding their residents’ welfare and take immediate action to resolve matters, especially with regard to health and welfare and for their personal comfort. The care home is wonderfully clean and the best thing is that there are no nasty smells.

The care home provides all types of ‘in-house’ entertainment and offers regular trips out for the residents; some of the entertainment is arranged on a one to one basis for residents, depending on what the person is interested in and what took place in their former life.

The communication with relatives is 100%.

Unfortunately, I live in London and too far to be on hand, therefore it is very reassuring to know that my father-in-law is in safe and caring hands.”

F.B.

“Harbour Rise always seems a really nice and caring home that I would recommend to anyone. The staff are always pleasant and the home is very clean and always have nice welcome when visiting our friend.”

S.H.

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